tmtgooddomain Privacy Policy

1. Introduction

This Privacy Policy applies to all personal data collected and processed by tmtgooddomain in connection with your use of the tmtgooddomain website, mobile platform, games, customer support channels, and any other services we provide (collectively, the "Services"). It applies to all registered players, visitors, and any other individuals whose personal data we process.

tmtgooddomain is committed to handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). We also comply with PAGCOR's data governance requirements as part of our regulated operations.

Please read this Privacy Policy carefully. If you have any questions or concerns about how tmtgooddomain handles your personal data, you may contact our Data Protection Officer using the details provided in Section 14 of this Policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, tmtgooddomain acts as the personal information controller in respect of the personal data it collects and processes in connection with the Services. As the personal information controller, tmtgooddomain determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully and securely.

Where tmtgooddomain engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are contractually bound to process your data only in accordance with tmtgooddomain's instructions and applicable Philippine law.

3. Personal Data We Collect

tmtgooddomain collects the following categories of personal data in connection with the provision of the Services:

Category	Examples
Identity Data	Full name, date of birth, government-issued ID number, nationality
Contact Data	Email address, mobile number, residential address
Account Data	Username, account ID, account preferences, login history
Financial Data	GCash number, Maya account details, bank account information, transaction history, deposit and withdrawal records
Technical Data	IP address, device type, browser type and version, operating system, session duration, pages visited
Gaming Data	Game history, wager amounts, win/loss records, bonus usage, responsible gaming settings
Communications Data	Customer support chat logs, email correspondence, feedback submissions
Verification Data	Copies of government-issued IDs, selfie photos, proof of address documents submitted for KYC purposes

tmtgooddomain does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. Where sensitive personal information is collected, it is handled with the heightened level of care required under the Data Privacy Act of 2012.

4. How We Collect Your Data

tmtgooddomain collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion on the tmtgooddomain platform.
• Automated technologies: When you access and navigate the tmtgooddomain website or mobile platform, we automatically collect technical data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive personal data about you from identity verification providers, payment processors (such as GCash and Maya), fraud prevention services, and regulatory databases where we are required or permitted to do so by law.
• Publicly available sources: In limited circumstances, we may collect information from publicly available sources for fraud prevention or regulatory compliance purposes.

5. Purpose of Processing

tmtgooddomain processes your personal data for the following purposes:

• To create, manage, and maintain your tmtgooddomain account and provide you with access to the Services.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law.
• To process deposits and withdrawals via GCash, Maya, bank transfer, and other permitted payment methods.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To administer bonuses, promotions, and loyalty programmes in accordance with their applicable terms.
• To provide customer support and respond to your enquiries and complaints.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To enforce our Terms & Conditions and other applicable policies.
• To improve the tmtgooddomain platform, analyse usage patterns, and develop new features and services.
• To administer responsible gaming tools, including deposit limits, self-exclusion, and problem gambling interventions.
• To send you marketing communications about tmtgooddomain promotions and offers, where you have provided your consent or where we have a legitimate interest in doing so.

6. Legal Basis for Processing

tmtgooddomain processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and tmtgooddomain — specifically, to provide you with access to the Services, process your transactions, and manage your account.
• Legal obligation: Processing is necessary for tmtgooddomain to comply with its legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements, AML laws, and tax regulations.
• Legitimate interests: Processing is necessary for the legitimate interests of tmtgooddomain, including fraud prevention, platform security, and improving the Services, provided those interests are not overridden by your rights and interests.
• Consent: Where required by law, tmtgooddomain will seek your explicit consent before processing your personal data for specific purposes, such as direct marketing communications. You may withdraw your consent at any time by contacting us.

7. Data Sharing and Disclosure

tmtgooddomain does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

• Payment service providers: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Technology and platform providers: Cloud hosting, data analytics, and software service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities where we are legally required to disclose your data.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of our business.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of tmtgooddomain's business, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

All third parties with whom tmtgooddomain shares personal data are required to maintain appropriate security measures and to process your data only in accordance with our instructions and applicable Philippine law.

8. Data Retention

tmtgooddomain retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML laws.
• Customer support communications: Retained for up to three (3) years from the date of the interaction.
• Technical and usage data: Retained for up to two (2) years from the date of collection, unless a longer period is required for security or fraud investigation purposes.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, tmtgooddomain will securely delete or anonymise it in accordance with our data disposal procedures.

9. Data Security

tmtgooddomain implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the tmtgooddomain platform.
• Encryption of sensitive data at rest using industry-standard algorithms.
• Role-based access controls limiting access to personal data to authorised personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning of the tmtgooddomain platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Staff training on data protection obligations and information security best practices.

While tmtgooddomain takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your tmtgooddomain account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

10. Cookies and Tracking Technologies

tmtgooddomain uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, analyse usage patterns, and support security functions. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the tmtgooddomain platform, including session management, authentication, and security functions. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how visitors use the tmtgooddomain platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences and settings, such as language preferences and responsible gaming limits.
• Marketing cookies: Used to deliver relevant promotional content about tmtgooddomain offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tmtgooddomain platform. For more information about the specific cookies we use, please contact our Data Protection Officer.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tmtgooddomain:

To exercise any of the above rights, please contact tmtgooddomain's Data Protection Officer using the details in Section 14. We will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012. In some cases, we may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

12. Minors and Age Restriction

The tmtgooddomain platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gaming. tmtgooddomain does not knowingly collect personal data from individuals under the age of 21.

If tmtgooddomain becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the tmtgooddomain platform, please contact us immediately using the details in Section 14.

Age verification is a mandatory step in the tmtgooddomain registration and KYC process. We take our obligations to prevent underage gambling seriously and cooperate fully with PAGCOR and other relevant authorities in this regard.

13. Changes to This Privacy Policy

tmtgooddomain reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the tmtgooddomain platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Policy periodically to stay informed about how tmtgooddomain protects your personal data. Your continued use of the Services following the posting of any changes constitutes your acknowledgment of the updated Privacy Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tmtgooddomain, please contact our Data Protection Officer:

You may also submit a complaint to the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached at privacy.gov.ph.